Learner success is about ensuring that you are at the centre of our teaching and feel supported throughout your learning journey.
We provide a host of integrated supports to ensure your learning experience is a collaborative and rewarding one, and that you leave our courses equipped with the knowledge and skills needed to have an impactful career.
Dedicated trainer support
Educators and learners are partners with a shared goal: to impact the world around them through care and compassion.
All of our trainers have real-life experience in relevant sectors and workplaces, so they closely understand it, as well as the type of challenges you might come across. The trainer’s aim is to develop a productive learning collaboration, tailored to your specific learning style, and a solid foundation for future professional relationships.
That’s why you’re assigned a trainer who will closely support you right the way through your learning experience with us.
Learner success team
Our Learner Success Team’s role is to help you negotiate any obstacles to learning you might encounter.
They check in with you weekly or fortnightly for the chance for you to discuss your needs and challenges as they arise and troubleshoot them before they could become a problem.
Types of support you might consider as a learner are:
- Language support if English is an additional language or dialect
- Literacy and numeracy support
- Digital literacy support
- Study tips
- Assistance with work placement
Learner inductions
This is a one-hour session which will cover everything you need to know to get started in your studies, from teaching methods to requirements for practical placement hours. It’s also an opportunity for you to ask anything that you’re unsure about – there is no wrong question.
At this session we will familiarise you with the following.
- Our learning methods
- The online portal if you’re an online learner
- What is expected for the first assessments
- The requirements for practical placement hours, and
- Our learning community hubs
Online learning community
Beyond individual support, we want to ensure that you join a community of caring and compassionate professionals via our Online Learning Hubs.
Our trainer-led learner community hubs are small online group webinar sessions with learners studying the same course as you, where you can actively engage with trainers and peers, asking questions, and finding solutions together.
They are a great way to gain deeper understandings and to help you progress in your studies.
This community-oriented approach is key to developing the soft skills central to a rewarding and successful career in care: problem-solving, managing emotions, and verbalising and discussing ideas.
Practical placement
Kylie Jackson
Practical placement coordinator
Our practical placements are organised in blocks throughout the course, so you can apply the knowledge as you’re learning it. Some learners also find employment through their time in placement, so it’s also a great practical interview opportunity.
All of your regular supports are available through this important learning stage, and you’ll continue to connect with your trainer regularly. A practical placement coordinator is also there to support your success during the placement.
We also have a pre-placement live information session, where you can get an overview of what to expect during your placement, and ask questions. That way you can head into your placement confident and open to the experience.
What our learners say about us
We support your success
The learner supports we have available ensures you, the learner, are at the centre of our teaching, and feel supported at every learning stage. From the moment you enrol to the time you graduate and join the workforce, and sometimes beyond, we aim to co-create a transformational learning experience.
